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COURSE OBJECTIVE

This program will equip participants with the necessary skillsets to examine their own conduct that may affect overall performance and productivity and meeting the required legal principles in the event drastic measures are required

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DAY 1

REGISTRATION

8.30am – 9.00am

Overview of Industrial Relations in Malaysia

• Requirements under s.14(1) of the Employment Act 1955
• Brief introduction to s.20 of the Industrial Relations Act 1967
• Understanding how Line Managers t into a process of managing their people

9.00am – 10.30am

MORNING  TEA BREAK

10.30am – 10.45am

Managing Misconduct

• Meaning of misconduct
• Difference between misconduct and poor performance
• Case studies on forms of misconduct including absenteeism, tardiness, insubordination, cheating, conict of interest, sexual harassment, etc.
• Best practice methods on dealing with early steps of misconduct

10.45am – 1.00pm

Lunch Break

1.00pm – 2.00pm

(Continue) Managing Misconduct

• Meaning of misconduct
• Difference between misconduct and poor performance
• Case studies on forms of misconduct including absenteeism, tardiness, insubordination, cheating, conict of interest, sexual harassment, etc.
• Best practice methods on dealing with early steps of misconduct

2.00pm – 3.45pm

Afternoon Tea Break

3.45pm – 4.00pm

Managing Performance

• Understanding key issues on poor performance
• Effectively manage poor performance – getting it right from the very beginning
• Appreciating the subtle difference in managing an underperforming probationer and an under performing conrmed employee
• Designing and implementing a performance improvement plan
• Guide on documenting it correctly

4.00pm – 4.45pm

Q & A Session - End of Day 1

4.45pm – 5.00pm

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DAY 2

REGISTRATION

8.30am – 9.00am

Constructive Dismissal

• Understanding the concept of constructive dismissal and the legal principles behind it
• Case study on constructive dismissal – clear studies to alert Managers to stay away from this

9.00am – 10.45am

Morning Tea Break

10.45am – 11.00am

Continue) Constructive Dismissal

• Understanding the concept of constructive dismissal and the legal principles behind it
• Case study on constructive dismissal – clear studies to alert Managers to stay away from this

11.00am – 1.00pm

Lunch Break

1.00pm – 2.00pm

Understanding the HR Department

• Why is it sometimes difficulty for HR to accept the word ‘terminate’
• The role of People Managers in the disciplinary process – easing the process
• The HR thought process when imposing punishments on disciplinary issues
• The Labour Court process and Industrial Court process

2.00pm – 3.45pm

Afternoon Tea Break

3.45pm – 4.00pm

(Continue) Understanding the HR Department

• Why is it sometimes difficulty for HR to accept the word ‘terminate’
• The role of People Managers in the disciplinary process – easing the process
• The HR thought process when imposing punishments on disciplinary issues
• The Labour Court process and Industrial Court process

4.00pm – 4.45pm

Q & A Session - End of Day 1

4.45pm – 5.00pm

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